Wednesday, 21 September 2011

Happy 22nd Birthday Angel

Happy 22nd Birthday Angel

It’s been four and a half years,
Five Birthdays, all spent in tears.
The Sun no longer shines as bright
Emotions as black as the night.
The Universe holding a gun to my head
Forcing life to carry on
Even though you are dead.
Am I supposed to accept that you are gone.

Living and breathing is not by choice
If only I can hear your voice.
To see your tender smile
My emotions volatile
Looking up at the clear blue skies
Expecting to see your deep soulful eyes.
Kind loving beautiful and most of all special
Passionate caring and far from superficial.

I am neither poet nor writer
The words never making my heart lighter.
BUT I need to find a way
To make it through this day.
The day you turn twenty two
How do I survive it without you.
Taken so tragically at the age of seventeen
Yet you were never ugly or mean

The reason & tragedy no one can ever explain
Everyday Life just full of pain.
On this special day
We will try and keep the tears at bay
And try and remember
That we spent 17 happy years with our Angel
On this 21st day of September
Candles burning, flowers a plenty
But it doesn’t make up for our lives that are now empty.

Happy Birthday My Special Boy
Thank you for always being such a joy
We will always love & cherish all our wonderful memories of YOU

I Love You & Miss You So Much

Sunday, 18 September 2011

Comments & Other Poems From Face Book Group

Mark It has been one long year since you left. Really missing you. Life will never be the same without you. March 16, 2008 at 8:20pm

Dianne Mark, Chad and I would like to say thank you to Dean & Sinaed for braving this cold miserable wet weather to come and spend time with us on this very sad day and thank you so much for the lovely plant, we really appreciate your kindness. I know if Clint was here he would also appreciate it coz he saw you as a sort of big brother to him. Thank you also to everyone for the messages sent to us and for remembering today March 16, 2008 at 6:15pm

Dianne Mark, Chad & I would like to thank Kevin's Mom for the beautiful flower arrangement and card she sent us today. We really appreciate your kindness. March 16, 2008 at 6:13pm ·

Dianne Today, a year ago was the last day I spent with my son, Clinton. Clint was involved in a motor cycle accident on Thursday 15 March 2007 and died of his injuries on Friday 16 March 2007 at 3 am. My life was at 3am on 16 March 2007 and still is destroyed March 16, 2008 at 6:11pm

Dianne Thank You Claire, your kind words are very much appreciated March 16, 2008 at 5:46pm




I saw you pull your child closer when we passed each other on the sidewalk,
But you didn’t see me playing Santa at the local mall.
I saw you change your mind about going into the restaurant,
But you didn’t see me attending a meeting to raise more money for hurricane relief.
I saw you roll up your window and shake your head when I drove by,
But you didn’t see me driving behind you when you flicked your cigarette butt out the car window.
I saw you frown at me when I smiled at your children,
But you didn’t see me when I took time off from work to run toys to the homeless.
I saw you stare at my long hair,
But you didn’t see me and my friends cut ten inches off for Love of Locks.
I saw you roll your eyes at our leather coats and gloves,
But you didn’t see me and my brothers donate our old coats and gloves to those that had none.
I saw you look in fright at my tattoos,
But you didn’t see me cry as my children were born and have their name written over and in my heart.

I saw you change lanes while rushing off to go somewhere,
But you didn’t see me going home to be with my family.
I saw you complain about how loud and noisy our bikes can be,
But you didn’t see me when you were changing the CD and drifted into my lane.
I saw you yelling at your kids in the car,
But you didn’t see me pat my child’s hand, knowing he was safe behind me.
I saw you reading the newspaper or map as you drove down the road,
But you didn’t see me squeeze my wife’s leg when she told me to take the next turn.
I saw you racing down the road in the rain,
But you didn’t see me get soaked to the skin so my son could have the car to go on his date.
I saw you run the yellow light – just to save a few minutes of time,
But you didn’t see me trying to turn right.

I saw you cut me off because you needed to be in the lane I was in,
But sadly you didn’t see me leave the road.
I saw you waiting impatiently for my friends to pass,
But you didn’t see me – I wasn’t there.
I saw you go home to your family,
But you didn’t see me.
Because I died the day you cut me off.
I was just a bikie.
A  person with friends and a family.
!!!!!!But, you didn’t see me!!!!!!!



Dianne Thank you Byron, yes there are many happy memories and times, but they don't take the pain away, it just makes it hurt even more, because the memories can and never will replace having him here where he belongs.
Yes he ws a true friend and touched so many lives and everyone who knew him was blessed to know him. It really touched me one day when our gardener, who had worked for us for less than a year when Clint died, watched one of the DVD's of Clint with tears in his eyes and asked me to please...
make him a copy of the DVD. At the time he only worked for us on a Friday and Clint was hardly eva at home on Friday, but he had touched this 25 year old man's heart, because he never looked down on anyone and was always friendly, polite and respectful.

July 6, 2008 at 11:04am

Byron hello Dianne
I write this message as a loving and proud friend of Clints and i can say that Clint was the true Best friend i had and will always have !
I think back now and think of all the great time and things we used to do , and it brings me great pleasure to say that i know Clint and his great and beautifull family ! My familys thoughts are with you all and i do hope we stay in touch through these time !
Love Byron 
July 2, 2008 at 9:57pm

Dianne Hi Janet, Going thru all the videos, which I could only watch a few weeks before I started Face Book brought so many smiles and laughter to us, but then straight away the pain comes flooding back. Every time I go on Face Book I just cry.

June 17, 2008 at 11:33am

Janet Hi Dianne, I am really sorry it has not helped you. I think of you often. Love Janet

June 11, 2008 at 2:00pm

Dianne Thanks Janet, Sorry I only saw your msg's now. I don't go on Face book anymore only if I get a notification in my email. It was supposed to be therapeutic but it does not help. Take Care

June 6, 2008 at 1:35pm ·

Janet Dear Dianne and family. You are in my thoughts and prayers every day. Take care. From Janet 

May 29, 2008 at 11:05am

Dianne Thx Claire. This weekend was quite tough with all the reminders. Yesterday Callum and Roxy came to visit us and it was good to see them again.

March 25, 2008 at 10:34am

Dianne Here's wishing you all a safe long weekend.
If you are driving remember to:
THINK BIKE!!!!!!!!!!!
and that:
Dont drink & drive, speed or drive wrecklessly
In South Africa you have more chance of dying on our roads than of HIV or crime, BUT road fatalaties are not a crises like crime and HIV coz it is referred to as an "Accident".

March 20, 2008 at 10:58am


Dianne  Thanx so much Nicky & Mellisa March 18, 2008 at 10:20am


Nicky Dear Dianne, Mark and Chad, I have been thinking about you all over the past few weeks as I know that each day is so tough to bear without your precious young man. Please know that he will always be a part of Brandcliff and all of us that had the pleasure of knowing him. Lots of love to you. Nicky  March 17, 2008 at 9:27pm


Melissa Can't believe that we have been without Clint for a year now!!!! Feels like just yesterday our worlds were shatttered with the loss of such an amazing friend!!!Clinton was such an amazing, genuine and special person that is still missed sooooooo much!!! RIP Clint!!!!
March 17, 2008 at 4:26pm

This post follows from Clint's Page

Dianne  Thank you for your kind msg & thoughts Kerry Leigh March 16, 2008 at 8:47pm

I have decided not to carry on with updating this page from Facebook. I have put that in the past and cannot go back and read all the comments. People have moved on.

The Week Past

The past week has been quite awful to say the least.  Firstly my laptop crashed completely.  I could not get in at all on Tuesday and had to take it in for repairs.  I took it to Xtreme IT at Eagle Landing Shopping Centre.  I have used them before and they were good, but there is different staff there now and they are definitely not good at all.  The phone calls I was promised for firstly a quote and then when it would be ready and what was actually wrong with it, never happened.  I had to phone all the time and on Thursday they said they had replaced the hard drive, which cost more than quoted. I went to collect it on Friday afternoon and it was still not ready.  They could not load my email accounts, even after giving them all the passwords and server info etc.  They were also meant to back up everything and reload all my emails, which they have not done. I gave them my Office and Pastel software to load, which I forgot to get back from them.  I need to fetch it on Monday, but there is also a problem with Pastel and I don't think it has been loaded at all. Every time I log in I get error messages and warnings, so it will have to go back on Monday. It is just so dam inconvenient never mind the fact that when you pay for something you expect to have it done properly.  I won't use them again and I will never recommend them to anyone else.

Other than that, I have been feeling very down this week, getting closer and closer to Clint's birthday. On Tuesday night Chad and I were watching Packed To The Rafters, one of the dramas I watch on TV and have gotten to really enjoy.  The only Australian show or movie I have ever watched and enjoyed. Well there are two characters, husband and wife, very young who are trying to have a baby and the husband arranges a romantic night in a hotel as a surprise for her.  They share a house, that belongs to their very overbearing and in my opinion obnoxious friend.  I don't like the actor or character. The husband's brother also lives with them and the friend's new girlfriend has just moved in with them too and the house is getting crowded and so he thinks he will be romantic and spend the night in a hotel with his wife.  His arrangements go all wrong, because she has to work late and they miss each other's calls. Then she ends up getting killed in a collision. It was so sad and they showed "the body" on the mortuary slab, covered, but still.  It was all just too close to home and again even in movies, the really good person gets killed.  I was so upset and it affected Chad to, but he pretended it was just a movie and not real. I know it is just a movie, but it was still so sad, because it is so close to home. Why they had to make her die I don't know.  They could have come up with another storyline, that did not have to be about death.

The reason why I am blogging about it, is because it affected me so much, emotionally, that it has become real to me. There have been such horrific tragedies on the roads this week too.  A woman that was dragged under a minibus taxi for metres.  There have been reports from 200m to 700m so I am not sure which is true, she is alive, but critical.  Apparently the minibus taxi bumped their car and they got out to exchange details and the taxi driver became belligerent and there are now stories that her Fiance started attacking the taxi driver so he fled and did not see her in front of his taxi. You just cannot get into an argument with a minibus taxi driver. Firstly, to get him to pay damages is going to be a huge fight in its self and if you have insurance why bother. Just go straight to the police and report it with his registration number. 99% of minibus taxi drivers are not totally sane as it is. And I say that with as much respect to them as possible, because to drive around like they do ,on these roads, all day everyday and with every other motorist hating you and being aggressive to you just because you are a taxi driver would make anyone become insane.  I am not at all condoning what he did or how the others drive, I am just stating the obvious that most other people don't see. The next horror accident just proves that it is not only the taxi driver's who drive like murderous criminals.

A woman was driving with her 1 year old child on her lap, her 3 year old on the passenger seat unbuckled and the husband in the back of the car, AND she was allegedly breastfeeding the child whilst driving. She lost control and hit a bus. All four in the car were killed and the 3 year old decapitated and mutilated. The reports say the paramedics had to remove the little one year old from her mother's breast. Hence the reports of breast feeding.  The one traffic official was crying when he saw the children. Several passengers in the bus were injured and one woman had both legs amputated.  It makes me so angry and sick to the stomach that someone and a mother on top of that can drive like she is invincible and endanger other motorists.  There is NO excuse for breastfeeding whilst driving and neither is there a reason for it. Before you say I am judgemental and harsh, imagine you are driving along with your family and some woman loses control of the vehicle she is driving whilst breastfeeding her child and wipes out your whole family or worse just your children.  Sorry that is just criminal and murderous. Just like everyone else who drives with the intent to kill someone else, because it is intent, not accidental. Clinton's life ended, because some criminally minded, murderous person thought he was above the law and drove with the express intent to kill an innocent road user, and innocent child. So no, I have no sympathy for anyone who believes they are above the law. Just like I have no sympathy for robbers who rob and hold up people with knives or guns. A vehicle in the hands of someone who thinks they are above the law and who commits crimes on our roads is just as dangerous and powerful as a gun and or knife in the hands of a criminal.

On a more pleasant note, we went to the Idols Show again last night. It was good and we all enjoyed it, except we received a call from our armed Response Company to say our alarm went off just before the show started and our phones had to be switched off. I phoned the response vehicle and the guard said the alarm had not gone off and everything was OK, but it was a worry, because why did the control room call in the first place. We checked on the cameras when we got home and he never even came near our house to check, he just drove round the cul-de-sac. So I need to now complain, because why are we paying for security.

I doubt that next week will be any better than this week, so until then ............

Monday, 12 September 2011

And More Computer Problems

Well no surprise there.  Another whole morning trying to get my laptop started.  I eventually got in 5 hours later and then tried to find free tools to fix all the errors.  It honestly drives me insane when you download something that sates free only to find out after it has scanned your PC that to fix it you need to buy the program. I know my PC has errors, I don't have to be told, I need something to fix the errors and I refuse to buy anything online especially from International Sites.  The downloads don't work and then your money is gone.

I need to really take my laptop in to be fixed, before it crashes totally and then I have a major problem.  The reason why I have not taken it in is because I have a lot of work to do and working on another computer is not an option, because I don't have the software loaded elsewhere. I will probably take it in after I have paid our vat this month.  Lets hope it lasts until then.

Last night when Chad and Mark got home, they bought Steers for supper and hired a blue ray. The amount of rubbish I ate yesterday is just too scary to imagine.  We watched Dilemma and I still don't know exactly how I feel about the movie.  It had such a good cast, I expected it to be an excellent movie, but was kind of disappointed. I still don't know if it was a Rom-Com; Comedy; Messed Up Thriller or Drama. I have definitely seen better.

It is almost time for Idols so that is all for today

Sunday, 11 September 2011

Events of the 15 March 2007

On the 15 March 2007, between 17h30 and 17h40 our 17 year old son, Clinton  was involved in a motorcycle accident. He had a valid motorcycle license for a 125cc motorbike, which he was riding (his own licensed bike). He was on his way to extra maths when a motorist did an illegal U-Turn without checking for other vehicles and hit him.  He went flying across four lanes, hit the curb, hit a fence and then landed on the pavement. We received a phone call from a bystander to say he was in an accident, but he was ok and an ambulance was on the way. We arrived at the accident scene within 5 minutes driving through peak hour traffic. There was no ambulance and no paramedic. We waited almost an hour for an ambulance and bystanders phoned their different networks at various intervals, thinking theirs was better than the next one. My son’s father phoned Netcare 911, but we still did not get a response. We have since learned that if you dial the emergency number 112 from any cell phone network, it automatically defaults to 10111, unless you specify which private emergency service you want. I was getting desperate, my son was in severe pain and had a total personality change and he repeated himself to such an extent that it was abnormal for someone even in severe shock. His memory was deteriorating rapidly. I was concerned that he had trauma to the brain. I then phoned 10111 and they said an ambulance is on the way. A fire engine arrived and what we thought was a paramedic examined my son, because this was the impression he gave us, we have since found out that he was just fire crew from Randburg Fire Station with basic ambulance crew knowledge. I told him that there was something wrong with my son’s brain, because of his constant repetition of the questions we were answering and the personality change. This “paramedic” told me he checked for concussion and neck injury and there was none. Anyone even with no medical knowledge whatsoever knows that concussion is not the only sign of trauma to the brain.  I still insisted there was something wrong with his brain and he ignored me. He told everyone it was only minor injuries, a couple of cracked ribs.  In the meantime an ambulance also from Randburg arrived and this same “paramedic” told the ambulance crew it was only minor injuries and asked my son’s father which hospital we wanted him taken to, we chose Wilgeheuwel hospital, because it was close to both home and the accident scene and we believed that it was an excellent hospital, because it advertises that it is a World Class Medical Facility, and the ambulance crew was in no rush to get going.  Whilst my son was being put into the ambulance, Netcare paramedics arrived on the scene, this was now an hour since the accident, the “paramedic” told Netcare it was only minor injuries, so they left. My son was freezing cold; there was not a single blanket in the ambulance, let alone a shock blanket. I found a cotton sheet and covered him with that, obviously that did not make the slightest difference.  The ambulance driver took his time, through peak hour traffic, sitting at red robots, with no siren or flashing lights. This fire engine crew member also told the metro police officer who arrived at the accident scene after the ambulance had left, that it was only slight injuries, so the vehicles were removed without the road being marked and this is a case of culpable homicide.

We arrived at the hospital and no one came to assist us. The paramedics took him to a ward in the casualty unit, but could not take him off the stretcher. I asked if I could help them and a nurse said that they could not move him until a doctor came, I asked why no one was coming to examine him and she said she did not know. I asked her who the doctor was and explained who the doctor was, this woman had walked past the ward a couple of times, just ignoring my son and the ambulance crew. This same woman walked right past my son whilst he was lying on the stretcher in the passage she did not even bat an eyelid.  I went out the ward to go and call her, even though the ambulance crew at the scene said my son only had broken ribs, he was in severe pain, freezing cold and his colour and memory was deteriorating.  I said to this woman, my son needs a doctor; he had an accident and had waited on the pavement for an hour. She ignored me, walked into an office, picked up the phone and phoned someone.  I was getting hysterical and angry, but she ignored me, asking her to please come and look at my son. I could see part of the waiting room where I was standing and a mother picked up her child and said “come we are going somewhere else I can’t wait anymore for a doctor”. At that moment, this woman, whom the nurse said was a doctor, was discussing in Afrikaans, that they had had a meeting about a patient complaining and I shouted at her that she should not be surprised that patients are complaining, she had a waiting room full of patients, a mother had just walked out because she was tired of waiting for a doctor and my son had been involved in an accident and was in severe pain. She turned her back on me and carried on with the conversation. Then the receptionist came to me and asked for details, I shouted at him and said he must not dare ask me for details when they do not even have a doctor to come and help my child. He went off back to his desk.  The doctor got off the phone and said to me in a sickly sweet voice, “Shame did you think I am a doctor, I am not a doctor, let me go find Dr Mabandla” I went back to my son and told the nurse that, that woman said she was not a doctor. She said that she had always known her to be a doctor. We have since found out that she is "Dr" Marietta V.D. Merwe. Then at 19h20 a Dr Mabandla walked into the ward and took one look at my son and said he did not like his colour. He took x-rays and bloods and came and told us that my son did not have broken ribs, but severe internal bleeding, due to a severely injured liver and was losing blood rapidly and that was the reason why I thought he had an injury to his brain.  He had no blood going to his brain.  However, my son was still talking, he still recognised us, but forgot everything he was told immediately.  We were told that a surgeon was on his way to take him to theatre and we had to give consent for him to be given a blood transfusion. There was a lot of confusion and discussion as to where they had to get blood from as their ICU did not have any and they were not sure if they had to phone the blood bank. By now it was 20h00. During this whole time they only allowed us to see my son for a few minutes.

Dr Rademan, the surgeon, then arrived, twenty minutes later, told my son he was taking him to theatre and told me to come and wait outside the theatre when they took my son there. I had to complete forms and whilst I was completing the forms, Dr Rademan phoned from theatre asking for his patient, the nurses said they were on the way.  I had completed the forms, yet my son was still in casualty. Dr Rademan came storming into the ward and said a patient like that should be in theatre and not in the ward. Their excuse was they were filling in forms, Dr Rademan said he was not interested in forms and went rushing to theatre with my son. I was completing the forms not my son so that was a pathetic excuse. Obviously their forms are more important than someone’s life. My son went to theatre at 20h30; he was still talking, but had a definite personality change and he had been in their hospital since 18h50 and had the accident between 17h30 and 17h40. Where was the Golden Hour, which is crucial to the survival of accident victims? Whilst, I was sitting outside the theatre a nursing sister came to theatre and asked me, the mother of the patient, which theatre Dr Rademan was in because she needed to speak to him, because he needed a machine the hospital did not have.  She then found a theatre nurse and told them that she was going to drive to Sunninghill hospital in her private car to fetch the machine Dr Rademan needed. Sunninghill is not even part of the Life Health Care Group. This was a machine he needed to clean my son’s own blood and put it back into his body.  She then brought the machine later and had to call out the technician who knew how to work the machine. 
Hours later an assistant surgeon by the name of DR Tiechert (or something like that) came out of the theatre and told us my son was critical, two thirds of his liver was shattered and brought out a dish with my son’s liver in it and showed it to us. He said that my son had had a huge operation, but had his youth and health on his side and would go back to theatre on the Saturday. We were told to wait outside ICU.
Whilst we were waiting outside ICU, a man from the blood bank was wandering around and we asked him, who the blood was for, knowing full well that it was for my son.  He confirmed this and said that no one at the hospital knew who the blood was for and they were sending him from pillar to post.  We told him my son was still in theatre. He then told us he was going to JG Strydom hospital to get more blood for my son.  Amazing, how we were at a private hospital, but the blood had to be fetched from a provincial hospital. Even more amazing was the fact that everyone was running after us for our medical aid card, but they did not know who my son was or who the blood was for. Eventually, my son was wheeled out of theatre and Dr Rademan explained that he was on a ventilator and could not speak to us.  He explained that he had had about 5.5 litres of blood in his stomach, and for his weight and height, he should have had only 5 litres in his whole body. He explained that they had packed his liver full of swabs to stop the bleeding and had put his own blood back into his body plus other blood and that he would be going back to theatre on Saturday. He told us to go and have coffee whilst they stabilised him in ICU and to come back to ICU in half an hour. There was nowhere to have coffee in the hospital at that time of the night, so we stayed outside ICU and a nurse organised us coffee.  An hour later Dr Rademan came out and said, they were calling in a Physician, because my son was deteriorating rapidly.
The physician, Dr Ballantyne came to us and explained that my son was not responding to painful stimuli and that his brain was not functioning and because of the total blood loss it caused secondary complications to all his organs and that he was on very high doses of adrenaline to keep his blood pressure up. He went into long medical explanations and asked if we understood what he was saying. I asked if my son would live and he said no. Once he got to a point with all the adrenaline in him he would die.  Obviously, I did not believe him and we asked him if it was because of the delay in treatment, he said no one could survive such a bad injury to his liver. I do not believe that, because he survived with that shattered liver for three hours and was talking and just like I knew in my gut that my son’s brain was affected in someway from the accident, I know that had he received medical treatment within the first hour of having the accident, he would not have lost so much blood which caused complications to his other organs causing him to die. He would have been critically ill, but I know he would have lived. I also believe that if he had no chance of surviving trauma to his liver, Dr Rademan would not have rushed him to theatre with such urgency. The doctors told us to go and sit with him and I was talking to him, when he suddenly lifted his eyebrows. From then on every time we spoke to him he lifted his eyebrows.  I told Dr Ballantyne, who then called my son and he lifted his eyebrows, this was not someone who was brain dead.  Dr Ballantyne, said it was a good sign and then told me to just hold his hand and not talk to him, because I was stressing him.  Then he left. I really do not believe a mother telling her son that she loves him and to be strong was stressing him. At least he knew we were there with him. Whilst the nurses where busy with him, he kept trying to push them away, by moving his arms and head, this was so typical of him, as he hated being pampered and fussed over. He then became very still and passed away at approximately 3 am.

We and more than half of the 200 odd people at his funeral believe that something has to be done about Wilgeheuwel hospital. There is an article in our local newspaper about a mother who took her Down syndrome son to Wilgeheuwel casualty on the 13 March 2007, because he chocked on a chicken bone.  The doctor on duty ignored her, whilst her son was going blue, she (the mother) dislodged the chicken bone.  This was the same doctor who told me she was not a doctor, she is dam right she is not a doctor and she needs to be struck off the role.  The fact that a patient had complained about her just the day before made no difference to her attitude to my son. The manager of the hospital, Victor Taute, says in the article that he is going to send his admin staff on a First Aid Course so they can assess the situation, when a patient walks in. Why must we pay exorbitant fees to use their facilities and then have an admin clerk do first aid on us? Knowing how serious the situation is makes no difference, because there is only one doctor and two qualified nursing staff on duty during peak times and then that same doctor just decides she is not a doctor, because she is tired and should be going home in ten minutes. This Mr Taute, just said that to shut the media up.  They had a meeting that very day about assessing the situation, before worrying about payment, but whilst my son was in the examination ward, a 2 week old baby was rushed in and the parents said please can a doctor help our baby it is two weeks old and stopped breathing. The receptionist asked for details.  That baby could not be seen to because the only doctor on duty was busy with my critically injured son and they waited until my son went to theatre and I am not sure if the baby was seen next or the people who had been sitting there since before 18h45. He is just exploiting his admin staff, because they obviously earn very little and the hospital is not prepared to put back any of their high profits into employing more qualified and trained staff.
Marietjie Shelley, the communications manager at Life Healthcare, told me Wilgeheuel Hospital is not a trauma hospital, Flora Clinic is the trauma hospital, but then why do they have a huge sign outside their hospital calling themselves Wilgeheuwel Accident & Emergency Hospital, is accident and trauma not the same thing. If the hospital is not a trauma unit why did Marietta  VD Merwe not transfer my son to their trauma hospital which is just up the road instead of making personal calls and ignoring patients in need of medical care. Transferring him would have taken less than 30 minutes, the time he spent waiting for a doctor.  Also in the article in the Randburg Sun, Mr Taute refers to his casualty department as the Accident and Emergency Unit. Casualty also means someone involved in some sort of an accident. One of the bystanders who got to the accident scene right after my son had the accident, was so upset and furious when she heard that he had passed away, she went to the hospital and demanded to know why he had died when she had left him at the accident scene alive, talking, conscious and lucid.  She refused to leave until they gave her answers. All they told her was that they were not an accident unit, but a medical unit. A medical unit that could not help someone choking on a chicken bone and a baby that could not breathe and a huge big sign saying that they are an accident and emergency hospital.  They need to be forced to take down that sign and to put up a sign that says 24 hour GP practice and not casualty and that they are not a hospital but a clinic for booked procedures. Also if Flora Clinic is a trauma hospital, why did the staff member have to drive miles away to get a machine from a hospital that is not even part of their group and not get it from their trauma hospital up the road?

A Mr Andre Hancke, the Financial Manager of the casualty department told me they will do an internal investigation and I must not go to the medical and dental council, because I will have to get affidavits and they (the hospital) won’t ask for affidavits.  Does he really think getting affidavits will be a hassle or too much trouble for me?
I also need my son’s medical records from the hospital to give to the Hospital Association of South Africa and Cindy Strauss, the patient manager at Wilgeheuwel told me the records are at their legal department at head office and Marietjie Shelly from Head Office said their offices had been gutted in a fire on the 21 March 2007, but no one can give me answers to where those records are.
We lost a caring, loving, kind and responsible 17 year old who did everything the right way and who helped anyone and everyone, because the system was against him and an ambulance crew member and a doctor refused to care and help him. I know nothing will bring my son back, but I need to put a stop to this disgusting service from a private hospital, to prevent other families from going through what we are going through. The main concern of the bystanders at the accident scene was that his parents got there quickly so that he did not go to a provincial hospital, in hindsight he would have been better off had they sent him to a provincial hospital. I also need that doctor to pay for her lack of ethics.
It is 15 weeks later and we have not had a response from the hospital or the Hospital Association of South Africa, but the hospital did send us a bill of over R49,000.00 for 7 hours in their hospital and his total bills amount to over R92, 000.00. For what just so we can bury him.

Netcare 911 thinks that a response time of 35 minutes is excellent. The accident was not very far from their offices it was not in some remote area of South Africa
Respectfully yours,
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